Shipping

1. Free Shipping to 50+ Countries

We are pleased to offer free shipping to the following countries and regions:

Middle East & Africa

Algeria, Jordan, Kuwait, Bahrain, Qatar, Israel, Morocco, Saudi Arabia, United Arab Emirates, Oman, South Africa

North America

United States, Canada, Mexico

Europe

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

Asia-Pacific

Australia, New Zealand, Japan, Singapore, Taiwan, Vietnam, Philippines, Malaysia

South America

Brazil, Chile, Colombia

For other countries, only express shipping may be available (shipping fees apply). Some destinations may not be serviceable at this time.

2. Dispatch & Delivery Time

• All items are dispatched within 2 business days.
• Delivery typically takes 3–20 business days, depending on the destination and local customs.
• Some countries may take 15–30 business days.
• If you do not receive your item after 35 days, please contact us — we will investigate and resolve the issue. Your package's safe arrival is our responsibility.

All items come with a tracking number.

3. Local Warehouses (Faster Delivery)

We currently operate local warehouses in the USA and KSA (Saudi Arabia). These warehouses stock selected SKUs only, with delivery in about 2–5 business days.

Note: Overseas warehouses only carry selected products. If the item you want is not available, please order from our international link >>.

4. Express Shipping

If you need faster delivery, express shipping is available via DHL / TNT / UPS / FedEx, with a fixed charge of USD 30 to USD 50, shipped from our PRC warehouse and delivered within 5–8 business days.

For countries not covered by free shipping, express shipping may be the only available option.

5. Warehouse Locations

• PRC Warehouse (main fulfillment center)
• USA Warehouse (for US customers)
• KSA Warehouse (for Saudi Arabia customers)